Know Your Bias

laptop mockup of the unconscious bias training by Other Box called Know Your Bias.

Turn awareness into action for a more inclusive workplace with our unconscious bias training.

Equip your teams with knowledge, skills and frameworks to transform autopilot and exclusionary tendencies into awareness and positive behaviour change.

Unconscious bias training gets a bad rap, but acknowledging and addressing unconscious bias is essential in today's diverse and changing workplace. A recent study found that the most effective unconscious bias training does more than increase awareness of biases and prejudice and its impact. It teaches attendees to manage their biases, change their behaviour, and track their progress. It gives them information that contradicts stereotypes. It allows them to connect with people whose experiences are different from theirs. 

So that's what the Other Box Know Your Bias course does. Simple! 

UNCONSCIOUS BIAS Course Highlights

  • Learn practical tools and strategies to identify and address your unconscious biases (we all have them!) to create a more inclusive workplace.

  • Understand the importance of acknowledging your unconscious biases and how they impact your interactions and decision-making.

  • Develop a culture of inclusion and equity through ongoing effort, commitment, and willingness to learn, reflect, and take action.

Why Choose KNOW YOUR BIAS?

  • PRACTICAL TRAINING
    This unconscious bias course goes beyond awareness, teaching you to manage biases, change mindsets and behaviour, and track progress. The tools and strategies you'll learn are directly applicable to your daily work, making the learning process more effective and rewarding.

  • PRACTICAL TOOLS
    Gain information that contradicts stereotypes and connect with people whose experiences differ from your own.

  • FLEXIBLE LEARNING OPTIONS
    We understand that your schedule is busy. That's why this course is available as a digital course, interactive webinar, or on-site training, ensuring that you can fit it seamlessly into your team’s workflow.

WHAT WILL THE COURSE COVER?

  • 16 foundational workplace biases terms and phrases

  • Four common workplace biases

  • How unconscious biases contribute to systemic oppression and social inequities

  • How our influences shape interactions with individuals different from ourselves

  • How emotional intelligence and personal trust patterns are important in recognising and mitigating biases.

  • Media influences and stereotypes that hinder understanding of diverse experiences

  • Actionable steps individuals can take to counteract biases in their daily lives

  • Other Box Anti-bias Framework, featuring ten practical strategies to counter biases in retention and recruitment processes

Enrol in the Know Your Bias course today and take the first step towards a more inclusive workplace. Equip your team with the skills and knowledge needed to address unconscious bias and create lasting change, boosting a culture where everyone feels valued and empowered. We're here to support you every step of the way.

unconscious bias training FAQs

  • Know Your Bias is designed for everyone in your organisation. It helps get everyone on the same page and aware of the same language and concepts to improve workplace culture. Businesses often want to focus on just the HR team or management, but it's beneficial for everyone to be aware of their biases and how to mitigate where they show up in their day-to-day work.

  • Unconscious bias is the unintended preference or preferences that we have, either towards or against people, which affect the decisions and judgments we make every day.

    The word ‘unconscious’ in unconscious bias is important. It means that these biases live in the part of our mind that is beyond our conscious awareness and happening on autopilot. But, importantly, they do drive our behaviours.

    Certain scenarios can activate unconscious attitudes and beliefs. For example, biases may be more prevalent when multi-tasking or working under time pressure. In these scenarios, we are less self-aware and more likely to default to our autopilot tendencies to get a task done. And in most circumstances a lack of awareness of biases leads to discrimination.

    While biases may be unintended, that doesn’t make bias-based discrimination acceptable. Yet there is often a resistance and defensiveness when it comes to understanding biases – an internal script that says: ‘I would never discriminate against someone intentionally, therefore I don’t need to change anything about myself’. 

  • Yes, unconscious bias and implicit bias are essentially the same thing. Both terms refer to biases outside of conscious awareness and influence our judgments and behaviours without intentional control. These biases are often formed based on societal stereotypes, experiences, and cultural conditioning, impacting how we perceive and interact with others.

  • No training can eliminate unconscious biases, as it is a process based on how our brain functions and is deeply ingrained in human evolution. However, Know Your Bias provides valuable tools and strategies to increase awareness of unconscious biases, manage them effectively, and encourage a more inclusive workplace culture. It empowers participants to recognise biases, change behaviours, and actively work towards reducing their impact. Ongoing commitment to learning and applying these techniques is critical to mitigating biases over time.

  • Unconscious bias and being racist, sexist, or homophobic are not the same thing, although they can be related.

    Unconscious bias refers to attitudes or stereotypes that affect our understanding, actions, and decisions unconsciously. These biases are often automatic and can influence our behaviour towards others without awareness.

    Being racist, sexist, or homophobic involves conscious beliefs, attitudes, or actions that discriminate against or show prejudice towards individuals or groups based on their race, sex, or sexual orientation. These behaviours are typically intentional and reflect explicit prejudices or discriminatory actions.

    While unconscious biases can contribute to discriminatory behaviour, they are generally considered distinct from conscious forms of prejudice or discrimination. It's crucial to recognise and address these biases, as it's an important step in mitigating their impact and promoting fairness and inclusivity in all aspects of life.

    We explore this more in the Know Your Bias course.

  • Unconscious bias training is essential in workplaces that aim to encourage diversity, equity, and inclusion. It is particularly beneficial during:

    • Hiring and promotion processes to mitigate bias in decision-making.

    • Team building to enhance collaboration and reduce conflicts rooted in bias.

    • Leadership development to promote inclusive management practices.

    • Employee training to cultivate awareness and create a respectful workplace environment.

  • Yes, all Other Box education is interactive, engaging, and dynamic.

    We aim to break away from the dusty, death-by-PowerPoint DEI training that's out there currently, and so whatever course or format you choose, you can be sure there are interactive elements to enhance learning on an individual level and guides to enable team conversations.

  • Yes, Know Your Bias is designed to be globally applicable and has been delivered in over 25 countries and counting. It addresses universal principles of unconscious bias and inclusivity, making it relevant and applicable across different cultural and organisational contexts globally.

  • Know Your Bias is a comprehensive and in-depth digital unconscious bias training course accessible online for flexible learning. If you prefer a condensed version, it can also be delivered as webinars or on-site training sessions tailored to your organisation's needs.

Client Testimonials

WHAT OUR CLIENTS SAY

  • Sony PlayStation

    Other Box has been a perfect fit for PlayStation. Their infectious passion and enthusiasm made building our DEI program a pleasure. Their welcoming, accessible delivery style has built trust and shifted perspectives within our team. Feedback is consistently off-the-scale positive, and sessions are always fully booked. Thank you, Other Box, for being incredible learning partners and agents of change across PlayStation Global!

  • Penguin Random House

    We've worked with Other Box for years, and their impact is still discussed monthly. Their training has become our benchmark for inclusion. The team is engaging, sensitive, and knowledgeable, and their sessions have positively influenced our thinking and approach. Thank you for making a lasting difference and laying a great foundation for us to build on.

  • Paul Smith

    Other Box provides robust and authentic grounding for both inside and outside the workplace. Their excellent delivery makes nuanced concepts easy to understand, offering clear takeaways that positively impact daily life. The training was dynamic, well-considered, and thought-provoking, and will serve as a powerful framework for us.

  • The Future Laboratory

    Other Box has been our best investment this year. I’ve never felt so inspired and purposeful in my People role and so much of that is down to what I have learnt from Other Box, it’s completely transformed our business.

  • Dazed Media

    The experience of working with you has been a delight, and we sincerely admire what you and the team have accomplished; truly advocating for inclusivity is no mean feat! Our heartfelt thanks go out to you for giving us the strength, support and opportunity to speak passionately about this as well at work with all of the tools and things we’ve learned so far.

  • Ganni

    Thank you for your hard work and excellent training! I received many positive messages about the flow, relevance, and informativeness of each session. Your training has advanced our DEI conversation, mindset, and work. You led with extraordinary kindness and warmth, creating a safe space for learning and growth. This has been an invaluable experience for any company serious about tackling DEI from the inside out.

  • Heart of Glass

    Every business should work with Other Box. Their excellent training, based on solid research, offers clear takeaways for personal and organisational development. I have no doubt that my organisation will be a better place to work and engage with because of this training. The team is warm, welcoming, and knowledgeable, making the entire process feel safe and supportive. Thank you, team Other Box, you're amazing!

  • Multiplex Global

    The training is absolutely brilliant! Such clear explanations for key terms and concepts and it’s so engaging. I can’t wait for my colleagues to complete it – It’s also been done in a way that really encourages people to listen and think rather than feel targeted or criticised. Ah, it’s amazing.

  • URBN

    The team really enjoyed the training, noting that it delved deeper and provoked more thought than expected. They now ask great questions about being allies and spread this knowledge to their wider teams. We extend our heartfelt gratitude for your authentic approach and for keeping it real, even when uncomfortable. Your sessions have been incredibly valued, and the teams greatly appreciate your delivery style.

  • MedAccess

    Over the last 18 months, our team has made significant progress in understanding DEI, thanks to Other Box. Their courses have guided us through meaningful learning experiences. The content is engaging and challenging, with micro lessons structured in manageable segments that allow time for self-reflection and group work. Other Box's teaching style is open and humble, with well-paced, clear, and informed delivery.

  • Nabs UK

    Leyya did an outstanding job training the NABS team. Her attention to detail, knowledge, and empathy on this sensitive topic were exceptional. The session provided an excellent foundation for our DEI training, making it easy to follow and fully engaging. It encouraged us to reflect on our individual experiences and identities and consider how we can contribute to a more positive and inclusive society. I highly recommend this session to anyone looking to build allyship in their workplace.

  • Dorling Kindersley

    Other Box is so wonderful to work with. Their energy and their approach to this work are continually energising and have helped me stay resilient over some tough months. So thank you for everything. All of the training has proved to be incredibly necessary - I could have listened all day!

  • International Committee Red Cross

    Other Box provided us with high-quality training sessions on diversity, equity, and inclusion. Their pragmatic, clear approach allowed our team to reach a common ground and equipped us with the knowledge to continue learning. The pedagogy encouraged us to unlearn and learn, essential for fostering a more diverse and inclusive work environment. The awareness-raising exercises and practical tools were also greatly appreciated.

  • Beams

    Even as someone who can be slightly cynical,I knew I needed the reset from Other Box training. It made me really examine myself, my privileges, my barriers that I didn’t know I had and also my language. The training is a good balance of guided and critical self-examination, and the content was digestible and well paced. I believe that whole organisations should take the training, for it to be fully effective.

  • Depop

    Taking our executive team through DEI training with Other Box has been an incredibly valuable investment. The quality of content and delivery is very high, and there’s no corporate baloney or messing around. The messaging and learnings are direct and impactful, and have helped equip our leaders with tools and understandings that will stay with them and contribute meaningfully to our journey of becoming a more progressive and inclusive organisation.

  • Turner Contemporary Gallery

    I have found your training, so powerful, interesting, knowledgeable, insightful and also accessible. I hope to continue recommending Other Box to other organisations, it has been a pleasure.

  • Intuit Quickbooks

    If you are looking for authenticity then Other Box are your people. Feedback from our employees was that it was engaging, thought-provoking and very honest. They are a fierce well-organised team, and the whole end-to-end experience was amazing.

  • Amazon

    Our DEI Committee collaborated with Other Box to tackle unconscious biases and deepen our understanding of their impact. I'm highly impressed with this workshop—it's interactive and informative. Leyya is the most likeable and knowledgeable educator - The feedback from my team, from content to delivery, has been overwhelmingly positive. Seeing the diverse responses and actionable insights gained from the training was fascinating.

  • London Review of Books

    Other Box have provided us with professional, well thought-through and innovative training that has provided us with clear, demonstrable actions and insight to help us improve our workplace. I am delighted that we have used their services, and I am certain our company will be better for it

  • R/GA

    The training was excellent...it really helped bring the whole agency together and drive a common understanding. The presenters were engaging and the time just flew by. What I loved most is how much conversation this also helped generate back at the agency once the training was over.

  • Punchdrunk Enrichment

    I want to thank you for your fantastic Allyship in the Workplace training. We completed it last week, and it sparked numerous great conversations. It has energised many of us, prompting introspection and a solid commitment to advancing this conversation as a team. We're eagerly anticipating participating in the upcoming courses.

  • Ohne

    Other Box provides enlightening, inspiring, and invaluable education on DEI. Their well-researched training encourages honesty in responses, enabling continuous learning. Leyya is a remarkably calm and intelligent teacher, creating a safe environment for open discussions without fear of judgment. Every business would benefit from Other Box's education—they are making a positive impact and creating something special for a better world.

  • Southwark Park Galleries

    THANK YOU so much for the enlightening and positive training. We gained so much from the sessions and feel more equipped than we realised. Thank you for creating a supportive and comfortable environment where questions were encouraged and thoughtfully responded to. We had a fantastic team feedback session afterwards, and everyone was enthusiastic and appreciative—it was wonderful!

  • Hudson Bec Group

    We love working with Other Box; they're grounded, knowledgable, collaborative and make the whole team feel at ease - even when tackling heavy topics. What we've learnt as a group from the team lives with the group, and is in action every single day.

  • Big Society Capital

    You covered so much, but also with such clarity, sensitivity and keeping the energy and focus up. It was just what we needed. We found it the most compelling and engaging session I think we’ve ever attended on these issues, with the clearest practical application.

  • Pablo London

    Other Box has been invaluable to us at Pablo. They've laid the foundation for our DEI journey, bringing the entire agency onto the same page. Thanks to Other Box’s training, we're now much more aware of our language and eager to learn how to uplift others and amplify marginalised voices. I cannot recommend Leyya’s sessions enough to anyone starting their DEI journey.

  • Animade

    I can’t thank you enough for the insightful and thought-provoking training. The team was enthusiastic about your session, and booking with Other Box was the right choice for us. Despite addressing challenging topics, we feel motivated and inspired to take action. We're fortunate to have such an incredible team at Animade supporting us on this journey and look forward to ongoing training with you.

  • Butternut Box

    The sessions have been invaluable for our team, and we're grateful for all the guidance and support. I've never seen my colleagues so engaged in a session before. The feedback has been overwhelmingly positive, with one member even saying, "I honestly think that was some of the best and most engaging discussion we’ve had as a team, with everyone contributing something.”

  • Restless Development

    Other Box delivered a highly impactful session on allyship and workplace belonging. It was a highlight, providing practical tools and insights into understanding intersectionality, personal privilege, and the journey of practising allyship and taking action—both as individuals and as a charity. Despite being virtual, Other Box kept the session interactive and engaging. We highly recommend them to support your organisation on its journey.

  • Ideo

    Other Box’s training has had a profound effect on many of our team, from seeing how discomfort can elevate progress, to seeing what best-in-class training engaging with such crucial topics looks like. The session was frank but without judgment, they confronted the work we have to do while energising even the most sceptical to do so. It is just the beginning and we hope to work with them more.

  • The Mill

    A HUGE thank you for your brilliant Allyship training. Our MD has received constant messages from our team, expressing how insightful and powerful they found the training. It has helped people recognise their own privilege—an entirely new concept for some. A great first step toward raising awareness and empathy throughout our business, and enabling a commitment to becoming better allies.

  • NHS

    Other Box delivered a unique and thought-provoking workshop on unconscious bias that was both interactive and engaging. Our team was challenged to assess their biases and explore strategies to overcome workplace barriers and challenges. This aspect of the session was particularly invaluable. I highly recommend this course to anyone seeking a detailed exploration of the topic in a fun and interactive format!

  • Thread

    We love Other Box! Collaborating with them for our company offsite was amazing, and we're so grateful for their tailored program. The team's warmth, empathy, and care made working with them a joy. We were one cohesive team in our work and the emotional support and camaraderie they provided. We trusted them instantly with our toughest challenges and deepest concerns, knowing they would guide us without judgment. Needless to say, we missed their close collaboration once the day ended.

  • South Asian Sisters Speak

    As a growing business that prioritises underrepresented voices, we are committed to placing DEI at the core of our growth strategy. We sought out Leyya for her expertise and passion in this area. She took the time to understand our values, challenges, and aspirations for SASS before offering personalised advice. Diversity and inclusion can feel daunting, but after our conversation, we felt uplifted and empowered to move forward.

  • Monzo

    Other Box creates a safe space for diversity and inclusion topics to come alive through shared discussion. Getting people out of their seats, talking about their own experiences and perceptions in a safe space was really powerful and dare I say it, enjoyable.

  • Alpha Telefonica

    Other Box created a comprehensive guide and tools for us to integrate into our content creation and design process for our health apps. While we were already committed to avoiding bias to ensure inclusivity, they helped us operationalise with a practical framework for daily use. We greatly valued their engagement in understanding our workflow, pinpointing potential bias points, and addressing bias in clinical evidence.

  • Admiral Group

    Other Box training was interesting and insightful. Leyya is a natural speaker who effortlessly puts the entire room at ease, especially when discussing sensitive topics. Attendees left feeling more knowledgeable and understanding of DEI terms, and confident in their ability to engage in conversations with colleagues. It was the perfect environment for cross-communication and collaboration of colleagues internally from different departments.

  • Havas

    Working with Other Box has been an incredible learning journey. Their training goes beyond standard Unconscious Bias sessions, diving into intersectionality, identity, and our shared responsibility to educate ourselves. The team's depth of knowledge and openness created a space where participants could share and be vulnerable. The training was truly unique, interactive, and inclusive of different learning styles, ensuring everyone could fully engage. An amazing program!

  • Pan Macmillan

    This training has been the most talked-about session we've ever had! You created an open and constructive environment for us to explore and address our biases. Your approach to DEI for leadership was thought-provoking, surprising, and practical. We have never been so engaged in a training session before–many in the cohort found it eye-opening, prompting reflections on intersectionality and the dangers of assumptions.

WHAT EMPLOYEES ARE SAYING

  • Other Box takes what can be quite a daunting and fear-inducing topics, into something that inspires change and empowers you to take action through engaging and digestible content that is delivered in a fun and easy to understand way, giving the learner the space they need to absorb the key takeaways.

  • I was anxious to start this course due to having ADHD. Usually sitting down and maintaining structure - keeping to set timelines doesn’t work for me. However, I liked that I could pick it up when I had the capacity, and fit it around my work schedule, and enjoyed the learning process!

  • Really happy with this course - practical and tangible tips that offer immediate self-reflection and invite you to consider how you can make impact as part of a team too.

  • Brilliant course. Would highly recommend it. There's so much useful information and I now feel more confident and knowledgable about the ways I can be a better ally.

  • The best course I’ve done through work! The presenters from Other Box were brilliant. Such an accessible pitch and tone. It was exciting, progressive and practical.

  • This was such a great course. I learned a lot and have a lot to think about! The content covered is enormous but was done so very clearly. I liked the open, accepting, and supportive manner in which it was delivered.

  • This course has been eye-opening, thought provoking, insightful and amazing. Everyone should take this course to become more self aware, more emphatic and inclusive.

  • Very insightful, thorough, and beneficial. Everyone should learn about this.

  • I love everything about the course, it is super nice to have all this information and concepts in one training.

  • Informative, Balanced and Non-Judgemental Training Course that allowed me to time to reflect on my personal biases and behaviours.

  • I would take this course again. I found it informative and learnt the foundations of what I need to apply to my everyday life and the experiences I will embark upon in the future. Thank you.

  • This is a great non-judgemental course that encourages you to recognise and become aware of your biases, but without feeling bad about them. It includes some great ideas for how to implement the theories into practice. Highly recommended.

  • This course and the self-examination and reflection it demands of its participants should be required for all employees and certainly essential for anyone conducting recruitment activities, appraisals, and even giving feedback. I enjoyed it so much, I found myself replaying many bits again and again.

  • The exercises have helped me understand my biases, but also feel optimistic and excited about creating a more enriching career experience for myself. Thought-provoking and insightful.

  • The course presents a very interesting methodology that balances in-depth subjects with enjoyable formats to convey the content. At no time did I feel the classes were "heavy" or boring. Congratulations!

    Such a transformational course!

  • This course is essential to ensure diversity and inclusion in the workplace, especially in a globalised, connected world.

  • I find the way concepts are explained to be simple and thought provoking. It helps me, as a person of colour, to also examine my own biases and the lens through which I view the world.

  • I would really recommend this course and it's been very good, thought-provoking and enlightening. Have learned lots and identified aspects where I could change my perceptions.

  • This course breaks down Other Box's definition of the global social system we live in very clearly, linking points together in very direct and "aha" way. It's helped me have a framework to explain to people around me who may not be as invested in doing the work of becoming more informed of their biases. Thanks a lot!

  • Thoroughly enjoyed this course and would recommend it to anyone!

  • Enlightening, raw and necessary.

  • Concepts are introduced with clear definitions - with enough detail to understand the idea but paced enough to sustain interest.

  • Really accessible and exciting new knowledge gained, thank you.

  • Extremely informative and delivered in a supportive way that made me feel more confident and equipped to show up and put my learning into action.

  • I really enjoy Other Box, know your bias training. It was insightful, well presented and really questioning but in a gentle (yet firm!) way. I have learnt a lot and it's really made me reflect on my own experiences.

  • I can't think of anything other than these courses are a wealth of information! I really enjoyed it.

  • Compassionate, clear and positive! I’m surprised at how this learning can be so engaging, and dare I say it - fun to watch.

  • This is the beginning for me. I'm already booked on to your next course! It has given me a stronger foundation of awareness, with clear actions and homework. I'm excited to continue the work, and spread what I’ve learnt.

  • Thank you Other Box for providing a safe space to learn, reflect and grow. I found it to be an incredibly positive course, deeply insightful and am looking forward to actioning what I've learnt into reality.

  • Insightful, empowering and relatable.

  • Informative, thorough, and accessible.

  • Useful, eloquent and positive.

  • Accessible, action-orientated and well-thought-through.

  • Informative, actionable and a great inspiration for consistent and sustainable conversations and actions to make workplaces safer, more collaborative and happier.

  • Amazing how we forget that we have the power to change things. We often feel like an insignificant part of the system but the lessons on The Ripple Effect teach us that we have the power to create positive change. Wow.

  • Great course - really informative. Was great to have the course available online as I could get on with it in my own time as well as able to pause and revisit video, and write in the accompanying workbook.

  • A fantastic, highly engaging and extremely well structured course that I believe everyone should take!

  • I am really valuing the insights that Other Box training is giving me and my colleagues. The online courses have been really engaging and so easy to access.

  • Fantastic training, a great mix of science, theory, storytelling and action to review and watch at your own pace. Other Box presenters bring such warmth and generosity - they are great educators.

  • It's very easy to get trapped into thinking: "I am open towards everyone and non-judgmental" but when you start digging deeper it gets interesting to see your biases unfold and shows how much work there is to be done to be a better person. Other Box's courses equips you with the tools to do this digging and it feels enlightening!

  • This course is an essential part of any working organization and the contents should be taught as early as possible. It's not easy to unveil some hard truths about how the world is but we are at a moment where we cannot look back, only forward. Amazing!

  • Honestly, your whole vibe is say it louder! Thank you so much for providing such an engaging and thought-provoking training. You have really challenged the way I think and how I should be more mindful.

  • Thank you so much for paying attention to subtitles, colour contrasts, etc. to guarantee accessibility!

    Thank you too for taking this systemic approach in your work.

Explore all our training to enhance your organisation's diversity, equity, and inclusion efforts. Look at our comprehensive offerings on our DEI courses page and discover more about our impactful training, such as Diversity Dictionary and Allyship In The Workplace.